Highly Trained Restoration Specialists

SERVPRO of Whatcom County is proud to have highly trained restoration technicians working on every job we do. Our crews are IICRC, Institute of Cleaning and Restoration Certification, certified and take continuing education courses throughout the year to keep up to date and learn the latest techniques when it comes to a variety of subjects such as Structural Drying, Cleaning, and Restoring Smoke and Fire Damaged Contents, and Mold Remediation.

Our crews are focused on safety and efficiency on all jobs. This is why we always perform Asbestos Testing before disturbing potentially hazardous building materials and wear Personal Protection Equipment when working in dangerous environments such as mold-infested attics or basement crawl spaces. From safety harnesses to full-face respirators, our highly educated and certified crews practice safe working habits in all aspects of our professional restoration duties. 

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Whatcom County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)