What our Customers say...


I called SERVPRO of Bellingham this morning with a flooded carpet in the building of the non-profit I volunteer at. They were very responsive, sending out a hard working team, Ricky and Chris, who extracted the water from that carpet. Then the owner generously provided fans and humidifiers to make sure the clean up was complete. This experience with SERVPRO has been great. I recommend them to anyone in need.

Matt DT is awesome & their crew is great. Nobody wants to call this number, but they're a savior when you need them.

Honest crew and quality work. Had a leaking ceiling in basement so needed a pro for water damage and found SERVPRO. They fixed me up and start to finish and it's like it didn't happen.

SERVPRO helped my mom when she had a water heater failure. They were quickly at her house cleaning up water and drying her floors.

With a recent water leak, they were out the same day I called. Everyone was extremely nice and respectful.

Extremely helpful and quick to respond to flooding and water damage. They are able to stop the flow of water, restore my home and belongings! Highly recommend.

To whom it may concern:

I wanted to express my gratitude for the assistance by American Cross for the ensuing aftermath of recovering from the fire at my apartment building which left me (3rd floor Unit) and all the other tenants in the building complex without a home.

This gratitude also extends to Matt DeSpain and SERVPRO for which they have provided their services to clean and restore smoke and water damaged clothing items to their usable state that would have been costly to do. Matt personally went out of his way to pick up two trash bag quantities of clothing items and returned and restored in two nicely packed boxes. I understand this service was graciously extended to other tenants as well. We are fortunate to have organizations such as these that step up to help the community that finds itself in unfortunate circumstances such as this.




I would like to thank you and your company so much for the kindness given to my daughter and her family.  As you can imagine the fire at Sunset Pond apartments was a shock and a life altering experience.  My daughter Kashia is just starting her life with her new family, and to lose most of their belongings to a fire was devastating.  Some of the things that they thought were lost may not seem like much to some, but were important to them.  Your company saved many of those items, including the seven dwarfs collection she had as a child that were displayed in her son's room at the time of the fire.

Thank you again, and please thank your company.  Definitely a company that supports the community.


Thanks to the SERVPRO team for helping us out after our basement bathroom flooded. They had the water cleaned up and the fans drying it out in no time!

T—- you walk the walk.  I have been since day one given thanks that you are involved.  

Thank you for taking time today and coming by the office. It was good getting to know your business a little better. Surely enough I will have a client in need of your services and I wanted to know more about what you do. 

Look forward to seeing you at the next Chamber event.

Thank you for meeting with me today. I have the ultimate trust in SERVPRO.

Thank you Tracy, this is outstanding!

I will lock SERVPRO in as our emergency contact in the event of a catastrophic spill.

I appreciate you working with me on this. Thank you for helping me with the fire at my condo.

Please give our thanks to Walter... he did a wonderful job for us and we are happy for using SERVPRO. 

They did a great job! VERY satisfied! It hasn't rained in the past few months, but we recently had a couple wet days and water came in and down an interior wall. SERVPRO dried out my home and even helped figure out the problem. 

Our roof had a leak and water was flowing out of light fixtures and the ceiling. Walter and Josh came out to our house that night and started drying immediately. Thank you.

Service was prompt, workers were thorough and careful. No odor remains and billing was quick and easy.

I just wanted to let you know how great our experience was with all of your employees, especially Igor. Having your house catch on fire is the worst thing that has happened to us in a long time. SERVPRO and especially your people helped make it tolerable.

Thank you for coming out and helping us find the moisture problem in the dental office. 

Thank you for you services. They saved our room/house from ongoing problems. All is back together (Except I will be afraid to use the hose...despite the new pipe.)

Thank you so for your help getting everyone straightened out. It is such a pleasure working with people like you: that are most interested in communicating effectively for the good of all. 

I was very impressed with the timely matter that we were contacted; the equipment was set up and the respect they showed me and my home.

Very Professional.

I've had the unfortunate need to call SERVPRO on two occasions now. Fortunately, the team at SERVPRO was very responsive, went above and beyond to ensure that my tenants were well taken care of (with one occurrence at a rental property), and performed everything as expected or better. I sincerely appreciate all of the help and guidance from the team at SERVPRO and would highly recommend them to anyone in need of their services - but, lets hope that you don't need them!

They didn't fool around, got right to work and worked hard. 

SERVPRO of Bellingham has been there for the Boys & Girls Clubs of Whatcom County, just like we're there for the kids, when they need us most, SERVPRO is there to jump in to help when the bathroom has leaked through the floor to the tech lab! Because we rely heavily on community support, we are appreciative of locally owned businesses like SERVPRO who go out of their way to help!

Thanks for doing a great job cleaning my carpets. I would recommend SERVPRO to anyone.

This is the best carpet cleaning service I have ever used. Everyone at SERVPRO of Bellingham is so nice and professional, from the technicians to the office staff. I wouldn't dream of using anyone else!

SERVPRO of bellingham - Google Search

I had a kitchen faucet leak and we were unaware of it. It leaked into our basement ceiling as well. SERVPRO was AMAZING! The came out immediately and assessed our water damage. With in hours, they had fans up and going and things drying out. I highly recommend the team at SERVPRO!

Over the years, I have had opportunity to market my business to SERVPRO. I enjoyed their straight forward approach and learning about their business, especially how they sort and clean contents. This is were I met Matt.  Matt and I have had many years working together in helping the community and nonprofit organizations.  I am grateful when Matt takes the lead on any project because I know he will see it through to completion, delegate, motivate others and make it fun. He is a stickler for things to be done right. 

I have confidently referred SERVPRO for almost 10 years!  During an insurance claim, I want my customers to feel comfortable and confident in the people they are working with to take care of their water or smoke damage.  SERVPRO has proven to take excellent care of my customers with their expertise, experience and communication.  Great work SERVPRO!!!  -Marty Stauffer, Insurance Agent, Oltman Insurance Agency

We had a fire in our home and SERVPRO came out to clean up the mess. Our home was filled with soot and smelled like smoke. When SERVPRO was done we couldn't even smell the smoke anymore. They also cleaned all of our household items and returned them to our home is great condition. We will be recommended the crew at SERVPRO to everyone we know. Thank You.

I would highly recommend SERVPRO to anyone in need of this type of service. I contacted them in a panic as we had a flood issues that needed urgent attention after a severe winter storm. They were well responsive, did a fantastic job with clean up and restoration and the customer service was top notch! They even dealt directly with my insurance carrier and provided me with up to date information throughout the process! Thank you SERVPRO for making my life easier at a time so desperately needed!

Matt came out to my work and did a complete safety profile for us! Free of charge! He was very nice and professional. We know who we will call if we ever need their services!

"I just have to tell you how wonderful it has been working with you all. Everyone I have spoken to or worked with in your company has been so incredibly kind (including you!). Tracy is obviously an expert and was so professional when he came out to the house. The two gentlemen who set up the drying fans did their best to keep the area clean even when they had to remove flooring. They made sure I could still use my laundry room (and with 4 kids, that is a necessity!). Katie, who came out to check on the progress during the weekend, was also fantastic. She gave us updates and was helpful in working around our busy schedule to come out to the house. I would recommend using SERVPRO of Bellingham to anyone. I am totally satisfied and happy with what you have done for us."

We recently had our carpets cleaned by this company and we were amazed - carpets are not new and had not been done for many years but they looked brand new - Thank you and we will be recommending you to all we know!!!

Wanted to say Thank You and convey her appreciation for all the hard work by you and Walter

Wanted to say how lovely her wedding dress turned out. She could tell the extra care SERVPRO took to restore her beautiful wedding dress. Thank you!

She is so happy with our team, what a pleasure they were to have in her home, that we took such very good care of everything and she appreciates this. She said she realizes there are folks that would not care but she is glad to know we do care and take care.